DD Machinery
PO Box 1413
Jamestown, NC 27282
1-800-275-4690
Frequently Asked Questions
Q....What if I buy one, but when I get it, I don't think it hits hard enough.
Can I get my money back?
A...This has never happened before, but yes if you should feel that the
machine does not hit hard enough we would return your money in full. We
guarantee that you will be satisfied with this machine in every way.
Q....Do you ship outside of the United States?
A....Yes, however free shipping offers do not include international orders
Q...How much does it cost to ship the spanking machine to the UK?
A...It cost approximately $200.00 to ship the spanking machine alone to
the UK. To ship the spanking machine and bench to the UK it would cost
approximately $400.00. We would need your zip code for an exact quote.
Q...How does the Robospanker compare with the Spank-o-maticII?
A...The SOMII is a good spanking machine, but we have some concerns about its safety
Click on the following link to read our views on the SOMII
Q...I'm interested in the Robosex machine, but I don't have orgasms very
easily, so if I were to buy it, and find that it want bring me to an orgasm,
can I get my money back?
A...Absolutely, Because of the tremendous amount of feedback we have been
getting from our customers, along with a great deal of research and
development into our product, we feel very confident to make you an
unconditonal satisfaction guarantee. If for any reason this product does
not bring you to orgasm, we will refund your money in full.
Q....How long will it take before I receive my machine?
A....Most orders are delivered in 2 to 3 weeks. However when we are
having sales, it could take as long as 4 weeks.
Q....What if I need parts?
A....Robospanker has a heavy duty industrial type design. All bearings and
drive mechanisms meets industrial standards. It is very unlikely that any
parts will ever need replaced. However we at DD Machinery have a complete
stock of all parts
and will guarantee all parts for five years.
Q....Is there an adaptor available for Europe?
A....Yes, adaptors are available for most countries.
Q....Is it available in any other colors?
A....Yes, it is available in just about any color you can imagine. Just
send us an email, and let us know what color you would like.
Q....How hard does it hit?
A....We took a survey at a fetish club of about 100 people and asked
that question. The machine has a "light", "medium", and "hard"
setting. 38 of the people surveyed said that the lightest setting was
hard enough for them. The majority of those surveyed said the
medium setting was as hard as they wanted to experience. Only
2 of the 100 people surveyed were willing to try the machine on
the hard setting.
Q...I don't want people to know I have a spanking machine in my home,
will the paddle come off, and can I get the machine
without the title written on the side.
A....Yes the paddle is easily removed, and the machine can be ordered without
the title stamped on the side.
Q....Can I have some custom features added to my machine?
A....Yes, we do a lot of custom work. Just tell us your requirements.
Q....Is there any assembly required?
A....The unit comes almost fully assembled. You will only need to install the
legs and the paddle. We are also available
by phone if you have any questions. 1-800-275-4690